Terms of service

Terms of Service

Last updated: July 2026

By visiting our store and purchasing from Pet Street, you agree to the following terms and conditions. Please read them carefully.

1. General These Terms of Service apply to all users of petstreet.store, including browsers, customers, and merchants. By accessing or using our site, you agree to be bound by these terms. We reserve the right to update or change these terms at any time.

2. Online Store By agreeing to these terms, you confirm you are of legal age in your state or territory, or that you have given us consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose. You must not transmit any harmful or malicious code.

3. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

4. Pricing and Payment All prices are listed in Australian Dollars (AUD) and include GST where applicable. We accept payment via major credit cards, Shop Pay, PayPal, Apple Pay, and Google Pay. We reserve the right to refuse any order.

5. Shipping and Delivery Orders are fulfilled and shipped by our supply partners. Delivery timeframes are estimates only and may vary. Pet Street is not responsible for delays caused by customs, carriers, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. Returns and Refunds Please refer to our Refund and Return Policy for full details on returns, exchanges, and refunds.

7. Accuracy of Information We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions.

8. Third-Party Links Our store may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites and encourage you to review their terms and privacy policies.

9. Limitation of Liability To the extent permitted by law, Pet Street shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Nothing in these terms limits your rights under the Australian Consumer Law.

10. Governing Law These terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Contact For any questions regarding these terms, please contact us at hello@petstreet.store.